Coforge Ltd has launched the Nexa Agentic AI Platform, a next-generation insurance business platform aimed at helping global insurers accelerate AI adoption while preserving their existing technology investments.
The AI-native engineering services company said the platform has been designed specifically for the insurance industry, enabling carriers to extract greater value from their current insurance platforms and bring products and services to market faster without disrupting core systems.
Built to complement existing insurance platforms
Unlike traditional transformation programmes that require large-scale system replacements, the Nexa Agentic AI Platform layers AI orchestration capabilities on top of existing insurance platforms.
The platform combines Coforge’s insurance domain expertise and platform engineering capabilities within the guardrails of leading insurance technology providers. Its orchestration agents are modular and composable, allowing insurers to deploy specific capabilities where required or adopt the complete suite through an Insurance-in-a-Box model.
Focus on measurable business outcomes
Coforge said the platform has been developed with human-in-the-loop oversight, full auditability and measurable outcomes at its core. Built on the company’s Coforge One AI platform, Nexa embeds intelligence directly into insurance workflows.
The platform currently offers a marketplace of 30 insurance-focused AI assets spanning underwriting, claims management, product development, customer service and platform modernisation.
Designed for multiple insurance segments
The company said the platform addresses the needs of insurers across Property & Casualty, Life & Annuities and Specialty insurance segments, as well as managing general agents (MGAs) and intermediaries.
Coforge EVP & Global Practice Head – Insurance, Rajeev Batra said, “Nexa Agentic AI platform brings together our AI engineering maturity and deep insurance domain expertise to help clients scale impact with confidence. Purpose-built for the global insurance market across Property & Casualty, Life & Annuities, and Specialty, as well as MGAs and intermediaries, it addresses critical industry challenges through a suite of integrated, production-grade capabilities.”
Tailored for insurance professionals
According to Coforge, the platform’s capabilities have been built around key insurance personas including brokers, underwriters, claims adjudicators and customer service agents. This approach is intended to ensure AI augmentation is closely aligned with everyday decision-making processes and operational efficiency requirements.
Insurance knowledge graphs to enhance reasoning
Looking ahead, Coforge plans to further strengthen the platform by integrating insurance knowledge graphs. This is expected to deepen the platform’s insurance-native reasoning capabilities across submissions, policies, claims and customer interactions as adoption expands.
Key pillar of insurance growth strategy
The company said Nexa Agentic AI Platform will serve as a cornerstone of its insurance go-to-market strategy. By enabling insurers to scale AI adoption while retaining current technology investments and complying with platform guardrails, Coforge aims to help clients accelerate business outcomes and build a sustainable competitive advantage in an increasingly dynamic insurance market.