Orange Business, the enterprise arm of French telecom major Orange Group, has entered into exclusive negotiations with Tech Mahindra to form a non-equity, global strategic partnership aimed at accelerating digital transformation for enterprises worldwide.
The proposed collaboration outlines a strategic go-to-market framework focused on deeper regional cooperation, joint product innovation and enhanced utilisation of existing technology platforms. The partnership is designed to deliver secure, scalable and AI-powered solutions that are increasingly in demand among global organisations navigating complex digital ecosystems.
Outsourcing and Operational Optimisation
As part of the discussions, Orange Business plans to outsource a portion of its global customer support, quote-to-bill operations and post-sales teams outside France to Tech Mahindra. The move is intended to improve efficiency, boost automation and enhance service agility, while maintaining strict compliance with French and European regulatory frameworks. The French operations perimeter, along with sensitive and sovereign customer segments such as national security and defence, will remain outside the scope of the partnership.
Driving International Growth
The initiative aligns with Orange Business’ ambition to become the undisputed global leader in secure connectivity for enterprises. By leveraging its established platforms and network assets alongside Tech Mahindra’s global delivery scale and operational agility, Orange Business aims to strengthen engagement with existing customers and accelerate new client acquisition across international markets.
A comprehensive review of current operations, processes and performance metrics will be undertaken to identify areas where Tech Mahindra’s delivery expertise can enhance speed, scalability and overall competitiveness. The focus will be on streamlining execution, improving customer experience and supporting sustainable long-term growth.
Complementary Strengths, Shared Vision
Orange Business CEO Aliette Mousnier-Lompre said the proposed alliance as a significant growth catalyst. The collaboration would help scale both market reach and operational excellence, reinforcing the company’s ambition to lead globally in secure enterprise connectivity. The customers would benefit from Tech Mahindra’s agile and competitive delivery capabilities combined with Orange Business’ trusted brand, network infrastructure and technology platforms.
Tech Mahindra CEO and MD Mohit Joshi said the partnership would bring together complementary strengths to shape the future of enterprise connectivity and digital experiences. He emphasised that the shared commitment to innovation and transformation would help enterprises unlock new possibilities in an increasingly connected world.
Strengthening Digital Transformation
The proposed agreement complements the broader digital transformation underway at Orange Business. By combining network leadership with technology services scale, the two companies aim to accelerate execution, expand service portfolios and maintain a competitive edge across regions.