Kia India, one of the country’s leading mass-premium car makers, has announced the inauguration of its 500th service workshop in India, located at Chandkheda, Ahmedabad.
Milestone reflects customer-first commitment
This milestone reflects the company’s unwavering commitment to placing customers at the heart of its operations, while strengthening a robust and future-ready aftersales ecosystem for its growing base of over 1.5 million customers across the country.
Focus on seamless ownership experience
The 500th workshop milestone not only highlights network expansion, but also echoes Kia India’s consistent focus on delivering a seamless, transparent, and convenient ownership experience.
Continued investments in service capabilities
The firm continues to invest in infrastructure, technology, and service capabilities to ensure that every customer interaction is defined by trust, efficiency, and ease.
Chandkheda facility underscores scale and efficiency
The newly inaugurated West Coast workshop at Chandkheda, among Kia’s largest in India, reflects the company’s commitment to scale and service excellence. Spread across 76,069 sq. ft. (41,640 sq. ft. covered area), the state-of-the-art facility is designed for high throughput and operational efficiency.
High-capacity workshop with advanced infrastructure
It features 57 service bays, including 8 dedicated washing and mopping bays, along with 100 parking bays for seamless vehicle movement. With a team of 90 trained professionals, it can service up to 40,000 vehicles annually, significantly enhancing service accessibility in the region.
West Coast Kia strengthens regional presence
West Coast Kia is among the most awarded dealer groups and is the third-largest Kia dealer group in the country, with a strong presence across Ahmedabad, Gandhinagar, and Himmatnagar.
Future-ready ecosystem
Kia India Managing Director & CEO Gwanggu Lee said, “This achievement is not just about scale, but about ensuring that every Kia customer experiences convenience, transparency, and trust throughout their ownership journey. As we continue to expand our network, our focus remains on delivering a future-ready, sustainable, and digitally enabled aftersales ecosystem.”
Betting on customer experience
West Coast Kia Principal Baljeet Singh Bagga said, “This new workshop represents another meaningful step in bringing the Kia brand closer to our customers, while elevating service accessibility and experience in the region. Guided by Kia’s ethos, we remain committed to setting new benchmarks in customer satisfaction and ownership experience.”
Sustainability and EV readiness integrated
Further enhancing the customer experience, the facility includes a ‘Shine Zone’ for premium exterior care services such as ceramic coating, along with EV-ready infrastructure, including a 90 kW DC fast charger supporting dual vehicle charging. Developed under Kia India’s Green Workshop initiative, the facility also integrates eco-conscious practices, reinforcing the brand’s commitment to responsible growth.
Expanding nationwide service footprint
Kia India has expanded its footprint to 800 service touchpoints (including mobile touchpoints) across 391 cities, making it one of the most extensive aftersales networks in the country. The 500th workshop milestone further strengthens Kia’s presence, particularly across unrepresented markets, bringing the brand closer to its customers.