AI-driven analytics and consulting firm LatentView Analytics has expanded its Advisory Council with the appointment of Kamal Sharma, Global Connected Digital Hubs Leader at Carrier, and Puneet Talwar, Vice President at TransUnion, as it sharpens its focus on helping enterprises transform global capability centres (GCCs) into innovation-led growth engines.
The appointments bring decades of expertise in GCC transformation, artificial intelligence, machine learning, analytics, and enterprise-scale digital strategy to the company’s leadership ecosystem.
Betting on the next phase of GCC evolution
LatentView said Kamal Sharma and Puneet Talwar will work closely with its leadership team to provide strategic guidance on GCC strategy, digital hub evolution, and enterprise AI and data transformation initiatives.
The move comes as GCCs increasingly evolve from cost-focused delivery centers into strategic hubs driving innovation, business agility, and digital transformation for global enterprises.
Bringing global digital hub expertise
At Carrier, Kamal Sharma has played a key role in building digital hubs across India, Mexico, and China, transforming them into innovation centers that support global business transformation.
These hubs have focused on leveraging technologies such as AI and platform engineering to create scalable and future-ready solutions. His experience also includes leadership roles at Jay Kuling Group and Tally Solutions, where he worked on enabling growth through platform-led innovation.
Deep analytics and risk management capabilities
Puneet Talwar brings extensive experience in AI, machine learning, banking, financial services, and enterprise risk management.
Currently serving as Vice President at TransUnion, he has led large-scale analytics and modelling programmes. He has also built and scaled analytics teams across the BFSI sector, including leading quantitative modelling and AI initiatives at JPMorgan Chase.
Supporting AI-led GCC transformation
Highlighting the significance of the appointments, LatentView Analytics CEO Rajan Sethuraman said the company is continuing to invest in capabilities that support the evolving role of GCCs in enterprise transformation.
“As GCCs take on a more strategic role in enterprise transformation, we are continuing to invest in expanding our capabilities in India. We were looking to bring diverse and complementary strengths to propel our work in GCC transformation and for AI-led business impact,” he said.
Sethuraman added that Kamal’s expertise in building global digital hubs and Puneet’s experience in analytics-driven decision-making would strengthen LatentView’s efforts to help clients build innovation-led and outcome-driven GCCs.
Industry veterans see opportunity in GCC shift
Commenting on his appointment, Kamal Sharma said GCCs are reaching an inflection point where they are transitioning from delivery-focused units to innovation-driven strategic centers.
He noted that combining technology, talent, and culture would be critical to creating meaningful business impact and said LatentView is well-positioned to support this shift through its strengths in data, AI, and decision intelligence.
Puneet Talwar said financial institutions are increasingly looking to build deeper analytics and risk-management capabilities within their global capability centers.
He added that embedding AI and data-driven decision-making into these centers would be essential for managing risk and driving growth, particularly in the financial services sector.
Building a stronger advisory ecosystem
LatentView’s Advisory Council comprises industry leaders who provide strategic guidance on innovation, emerging trends, client engagement, and long-term growth opportunities.
With the addition of Kamal Sharma and Puneet Talwar, the company aims to further strengthen its expertise in helping organizations build, scale, and transform GCCs into high-impact innovation and transformation hubs.