Cholamandalam Financial Holdings Ltd (CFHL), the Core Investment Company of the Murugappa Group said its financial services arm Cholamandalam Investment and Finance Company Ltd (Chola) is making steady progress towards its long-term goal of emerging as a leading financial institution.
The company said investments in technology, product expansion and customer engagement continue to support sustainable growth across its lending and financial services businesses.
Digital transformation
“A key milestone in this journey is the integration of customer-facing channels onto the unified Chola One platform, thereby enhancing the customer experience through seamless and consistent engagement across both digital and physical touchpoints,” said CFHL Chairman M.M. Murugappan.
Across its diversified portfolio of vehicle finance, property-backed lending, home loans, small enterprise credit and gold loans, Chola continues to allocate capital strategically to support long-term growth.
Expanding lending portfolio
FY26 also marked the launch of gold loans, strengthening Chola’s secured lending portfolio by providing quick and transparent credit to households that rely on gold as their primary financial asset.
“Inclusive Progress. Shared Prosperity is the theme that guides our conviction that sustainable success is achieved when growth creates value for all stakeholders,” he said.
Long-term value creation
CFHL said it remains committed to strengthening its portfolio companies through responsible stewardship, sound governance and a long-term perspective.
“Despite varying business conditions across our operating companies during the year, we remained focused on building resilient institutions, enabling sustainable growth and delivering enduring value to our stakeholders,” he said.
Growth outlook
The company said the milestones achieved during FY26 have laid a strong foundation for future growth. It plans to leverage technology, expand its geographic presence and maintain high standards of corporate governance to create sustainable long-term value.
Cholamandalam MS General Insurance Company Ltd also expanded its distribution network through new strategic partnerships, renewed all its bancassurance relationships and accelerated technology transformation initiatives to enhance customer experience and support future growth.