NBFC firm Paisalo Digital Ltd’s Business Correspondent (BC) channel has crossed $1 billion in cumulative gross transaction value (GTV), marking a key milestone in its distribution franchise and last-mile delivery capabilities.
The milestone highlights the growing scale of Paisalo’s BC ecosystem and the increasing customer engagement across the channel.
BC network expands
The company has built technology-enabled financial inclusion platforms to deliver a range of financial services. The milestone also demonstrates the scalability of its asset-light, partnership-led operating model.
As of Q1, Paisalo’s network comprised 5,995 touchpoints across 23 States, supported by 1,574 BCs and public sector banks, including State Bank of India, Bank of India and Indian Overseas Bank, under the Business Correspondent framework.
Asset-light model gains traction
The milestone strengthens the BC channel as a scalable last-mile distribution engine while supporting low-cost customer acquisition and engagement.
“The crossing of the $1 billion milestone truly represents the growing trust of customers, the strength of our partnership-led model and our ability to deliver financial services efficiently across underserved markets,” said Deputy Managing Director Santanu Agarwal.
Focus on customer engagement
As transaction volumes increase, the company sees opportunities to deepen customer engagement, strengthen cross-selling and improve the productivity of its distribution network.
“As transaction volumes continue to grow, we see meaningful opportunities to deepen customer engagement, enhance cross-sell capabilities and improve the overall productivity of our distribution network,” he said.
Paisalo Digital provides convenient and accessible formal credit to underserved borrowers, MSMEs and microenterprises across India.