Subex, a global provider of AI-powered telecom solutions, has secured a three-year engagement with a leading African mobile operator to deploy its HyperSense fraud management solution.
The operator, which is part of a major global telecommunications group, has a significant mobile money business. The engagement will strengthen its ability to detect and combat emerging fraud across both mobile networks and mobile money operations.
AI-led fraud detection
Subex’s HyperSense will help the operator identify evolving fraud patterns and enable faster and more effective investigations. The solution is designed to combine AI capabilities with telecom and mobile money domain intelligence to address increasingly complex fraud risks.
The operator selected Subex for its telecom domain expertise, experience across African markets and AI-powered fraud management capabilities.
Mobile money fraud
Subex MD & CEO Nisha Dutt said, “Fraud in mobile money doesn’t look like fraud in voice or data, it moves faster and can hide within legitimate-looking transactions. Addressing it requires more than anomaly detection, it requires an understanding of the telecom and mobile money context in which those transactions occur. That combination of domain intelligence and AI is what HyperSense is built for, and it’s why we’re a strong fit for this engagement.”
Expanding Africa footprint
The engagement expands Subex’s fraud management footprint across Africa and strengthens its position at the intersection of telecom and mobile financial services.
It also highlights the growing importance of integrated, AI-powered fraud management as telecom operators address risks spanning traditional mobile networks and rapidly expanding mobile money ecosystems.
Focus on telecom efficiency
Subex has more than 30 years of experience in business optimisation and analytics and helps communications service providers maximise revenue, reduce leakage and improve operational efficiency.
Its portfolio spans business assurance, fraud management and partner ecosystem management, enabling communications service providers to address revenue leakage, emerging fraud and partner settlement challenges in an AI-native environment.