India’s enterprise telecom services market is entering a new phase of infrastructure-led growth as cloud adoption, artificial intelligence (AI) investments and digital transformation reshape enterprise technology spending.
Frost & Sullivan’s India Enterprise Telecom Tracker provides quarterly intelligence and forecasts across fixed data, mobility, data centres, fixed voice and cloud communication services.
Shift Towards Integrated Services
“Enterprise telecom buying in India is shifting from standalone connectivity procurement to outcome-based network services,” Frost & Sullivan, Principal Consultant, ICT Growth Advisory, Swathi Arunaa, said.
“As enterprise environments become more distributed, organisations are prioritising integrated connectivity across cloud, data centres and edge to improve performance, enable AI workloads and deliver measurable business value,” she said.
Data And Mobility Growth
Enterprise data services are projected to grow at a 3.9% CAGR through FY30 to ₹223 billion, driven by AI adoption and cloud migration.
Enterprise mobility is expected to grow at a 5.9% CAGR to ₹188 billion, supported by wireless-first strategies and rising adoption of connected devices.
Data Centres Lead Growth
Third-party data centre services are projected to be the fastest-growing segment, with a 21.9% CAGR through FY30 to ₹379 billion.
Growth is expected to be driven by AI infrastructure investments, government policies and greater adoption of hybrid IT and cloud-first models.
Voice Services Face Decline
Fixed-line voice services are expected to decline at a 2.8% CAGR to ₹33 billion by FY30 as enterprises move from legacy infrastructure to cloud-based communication platforms.
Cloud communication services, meanwhile, are projected to grow at a 9.6% CAGR to ₹131 billion, with UCaaS and CCaaS expected to grow faster as enterprises adopt cloud-based collaboration and omnichannel engagement.