Strong Logistics And Tight Monitoring Keep HPCL’s Fuel, LPG Supply Steady

CW Bureau ·

Hindustan Petroleum Corporation Ltd (HPCL) has reaffirmed its ability to maintain uninterrupted supply of fuel and LPG across the country amid the continuing geopolitical uncertainties.

Stable fuel sales, wide consumer reach

The company reported sales of 38,986 KL (over 3.8 crore litres) of petrol and 69,357 KL (over 6.9 crore litres) of diesel, reflecting stable supply trends. During the day, HPCL catered to a widespread consumer base of over 1.94 crore customers, underlining its extensive reach.

Robust logistics ensuring timely deliveries

A company statement said that to support seamless distribution, HPCL dispatched 9,951 tankers carrying petrol and diesel to retail outlets, ensuring efficient and timely deliveries across regions and maintaining supply continuity.

LPG supplies remain steady

In the LPG segment, HPCL maintained normal deliveries of 14.4 lakh cylinders, demonstrating its commitment to reliable service. The company also supplied 31,786 units of 5-kg free trade LPG cylinders and 2,383 units of 2-kg cylinders, catering to diverse consumer needs.

Digital platforms drive customer convenience

Digital adoption continues to strengthen service delivery, with nearly 94% of LPG refill bookings being made through platforms such as IVRS, SMS, missed call, HP PAY, and WhatsApp. Deliveries are secured through DAC/OTP-based authentication, ensuring safe and verified transactions.

Tight monitoring, customer outreach

HPCL has assured customers that domestic LPG supplies remain stable and adequate, with continuous monitoring in place. The company is actively addressing customer concerns through its social media platforms, web portal, and toll-free helpline, with additional support available via myhpgas.in.

Crackdown on malpractices intensified

In a bid to curb malpractices, HPCL has stepped up enforcement through surprise inspections. The company conducted over 4,028 inspections, taking action against 53 distributors, including suspension of 20 distributorships. Coordinated efforts with other oil marketing companies and state governments have resulted in around 653 raids, registration of 40 FIRs, and seizure of more than 3,163 cylinders.

No shortage, advisory to consumers

Reiterating its position, HPCL confirmed that LPG supplies remain steady with no shortages reported. Customers have been advised to book cylinders only as required, avoid unverified information, and rely solely on official communication. The company remains committed to ensuring seamless availability, transparency in distribution and strict action against irregularities.