Tag: Gen AI
BANKING & FINANCE Aditya Birla Capital Scales Up Gen AI, Agentic AI To Boost Customer Service

Aditya Birla Capital Ltd (ABCL) is stepping up its focus on artificial intelligence, data and automation as it prepares for its next phase of growth, with the financial services major embedding AI across underwriting, sales, customer service and operations to improve efficiency, strengthen customer engagement and build a future-ready franchise. In her message to shareholders […]

CW Bureau · Jul 17, 2026
BANKING & FINANCE HDFC Life Steps Up Gen AI, Analytics And Digital Spending To Fuel Growth

HDFC Life Insurance Company is strengthening investments in advanced analytics, digital infrastructure, automation and Generative AI-led capabilities across its value chain as it seeks to enhance customer experience, improve operational efficiency and strengthen risk management. In his message to shareholders in the company’s Annual Report 2026, chairman Keki M Mistry said the insurer remains focused […]

CW Bureau · Jun 25, 2026