BANKING & FINANCE
India’s Life Insurance New Business Premiums Increase 16.6% In Q1 FY27
India’s life insurance industry posted a strong start to FY27, with new business premiums (NBP) rising 16.6% year-on-year (y-o-y) in the first quarter, driven by robust growth in private insurers, which continued to expand their market share amid sustained demand for retail protection and long-term savings products, according to a CareEdge Ratings report. The industry’s […]
CW Bureau
·
Jul 10, 2026
BANKING & FINANCE
QBE Acquires Full Ownership Of Raheja QBE General Insurance Firm
Australian insurer QBE Insurance Group Ltd has acquired 100% ownership of Raheja QBE General Insurance Co. Ltd following approval from the Insurance Regulatory and Development Authority of India (IRDAI). The acquisition ends the company’s 18-year joint venture with Prism Johnson Ltd and marks a significant step in QBE’s expansion strategy across Asia. Following the transaction, […]
CW Bureau
·
Jul 2, 2026
BANKING & FINANCE
Indian Banks Remain Resilient With Strong Capital, Liquidity: RBI Report
India’s banking system remains resilient, with scheduled commercial banks (SCBs) supported by strong capital and liquidity buffers, improving asset quality and stable profitability, the Reserve Bank of India (RBI) said in its June 2026 Financial Stability Report (FSR). The central bank said the consolidated balance sheet of SCBs continued to strengthen during FY2025-26, with healthy […]
CW Bureau
·
Jul 1, 2026
BANKING & FINANCE
HDFC Life Steps Up Gen AI, Analytics And Digital Spending To Fuel Growth
HDFC Life Insurance Company is strengthening investments in advanced analytics, digital infrastructure, automation and Generative AI-led capabilities across its value chain as it seeks to enhance customer experience, improve operational efficiency and strengthen risk management. In his message to shareholders in the company’s Annual Report 2026, chairman Keki M Mistry said the insurer remains focused […]
CW Bureau
·
Jun 25, 2026
BANKING & FINANCE
Policybazaar Unveils India’s First Health Claims Experience Index
Policybazaar has unveiled the Health Claims Experience (HCX) Index, which it describes as India’s first benchmark designed to measure how customers experience the health insurance claims journey. The index has been launched as part of the second edition of its nationwide consumer study, Is India Happy with Health Insurance Claims? 2.0. Measuring customer experience beyond […]
CW Bureau
·
Jun 22, 2026
BANKING & FINANCE
ICICI Lombard Charts Long-Term Growth Roadmap For Next 25 Years
ICICI Lombard General Insurance Company Ltd, which recently completed 25 years of operations, has outlined a long-term roadmap focused on customer-centricity, digital transformation and disciplined growth as it prepares for the next phase of expansion. Chairperson, Rakesh Jha, said the company would continue to deepen its customer-first culture and invest in capabilities that help understand, […]
CW Bureau
·
May 27, 2026
BANKING & FINANCE
Canara HSBC Life Declares ₹271 Cr Bonus For 2.33 Lakh Policyholders
Canara HSBC Life Insurance Company Ltd, a life insurance company offering protection and long-term savings products, has announced a bonus of ₹271 crore for FY26 for policyholders holding participating (PAR) policies. The bonus will benefit around 2.33 lakh policyholders whose participating policies were in force as of March 2026. The company said the declared bonus […]
CW Bureau
·
May 22, 2026
GENERAL
AI, Data And Digital To Drive Aditya Birla Capital’s Growth Strategy
Aditya Birla Capital Ltd, one of India’s leading diversified financial services companies, is placing data, digital and technology at the core of its growth strategy, with Artificial Intelligence (AI) emerging as a key operating layer across businesses to drive growth, profitability and customer experience. Speaking during the earnings call, Aditya Birla Capital Ltd, Managing Director […]
CW Bureau
·
May 9, 2026
BANKING & FINANCE
Kotak Life Ranks 2nd In Customer Experience Study By Hansa Research
Kotak Mahindra Life Insurance Company Ltd (Kotak Life) has been ranked second among India’s life insurers in the Hansa Research Life Insurance Customer Experience Study (CuES) 2026, reflecting strong customer trust and engagement. Strong customer metrics The company recorded a Net Promoter Score (NPS) of 60, indicating high levels of customer loyalty, advocacy and satisfaction […]
CW Bureau
·
Apr 10, 2026
