Tag: insurance sector
GENERAL AI, Data And Digital To Drive Aditya Birla Capital’s Growth Strategy

Aditya Birla Capital Ltd, one of India’s leading diversified financial services companies, is placing data, digital and technology at the core of its growth strategy, with Artificial Intelligence (AI) emerging as a key operating layer across businesses to drive growth, profitability and customer experience. Speaking during the earnings call, Aditya Birla Capital Ltd, Managing Director […]

CW Bureau · May 9, 2026
BANKING & FINANCE Kotak Life Ranks 2nd In Customer Experience Study By Hansa Research

Kotak Mahindra Life Insurance Company Ltd (Kotak Life) has been ranked second among India’s life insurers in the Hansa Research Life Insurance Customer Experience Study (CuES) 2026, reflecting strong customer trust and engagement. Strong customer metrics The company recorded a Net Promoter Score (NPS) of 60, indicating high levels of customer loyalty, advocacy and satisfaction […]

CW Bureau · Apr 10, 2026