Tag: AI customer experience
STARTUP/TECHNOLOGY 1Point1 Solutions Launches AI-First RaaS Platform ResolX For Ventures

1Point1 Solutions, a provider of AI-driven business process management (BPM) and customer experience solutions, has launched ResolX, an AI-first resolution platform aimed at transforming enterprise customer experience through Resolution as a Service (RaaS). The launch marks a strategic step in the company’s AI-native platform expansion as enterprises increasingly adopt integrated AI-led customer experience transformation solutions. […]

CW Bureau · May 28, 2026
GENERAL Zoom Brings Native India Numbers To Elevate Customer Experience Game

American communications technology company  Zoom Communications, Inc. has announced the availability of native India phone numbers for Zoom Contact Centre across six telecom circles: Maharashtra, Tamil Nadu (Chennai), Mumbai, Delhi NCR, Karnataka (Bengaluru), and Andhra Pradesh & Telangana (Hyderabad). Strengthening India commitment This milestone reinforces Zoom’s commitment to empowering organisations in India to deliver seamless, […]

CW Bureau · Apr 10, 2026