Tag: Air India mobile app
GENERAL Air India Bags FlightGlobal’s Digital Leadership Award For AI Transition

Air India has won the prestigious Airline Strategy Award for Digital Leadership from UK-based aviation publication FlightGlobal, earning global recognition for its technology-led transformation following its return to the Tata Group. The award acknowledges the airline’s rapid digital overhaul, including the deployment of more than 140 enterprise systems, AI-powered customer services and one of the […]

CW Bureau · Jul 20, 2026
GENERAL Air India Refines Mobile App With AI-Powered Booking, Baggage Tracking

Air India has rolled out a major upgrade to its mobile application, introducing a host of new AI-powered and customer-centric capabilities aimed at making the travel experience more seamless, from flight booking and payments to baggage tracking, disruption assistance and airport services. Designed and developed by the airline’s in-house digital teams, the revamped app brings […]

CW Bureau · Jul 17, 2026