BANKING & FINANCE
121 Finance Hits ₹10 Cr In GeM Sahay Disbursements, Funds 400 MSMEs
NBFC-Factor 121 Finance has crossed ₹10 crore in cumulative loan disbursements through GeM Sahay, the credit facility integrated with the Government e-Marketplace (GeM), strengthening access to working capital for micro, small and medium enterprises (MSMEs) supplying to government buyers. The company said it has disbursed more than 2,600 loans to over 400 MSMEs across 173 […]
CW Bureau
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Jun 3, 2026
BANKING & FINANCE
CreditAccess Grameen Chalks Out Its Next Phase, Eyes Household Finance
CreditAccess Grameen is working on a long-term strategy to evolve from a traditional microfinance lender into a full-spectrum household finance partner for rural and semi-urban India, according to Managing Director and Chief Executive Officer Ganesh Narayanan. Narayanan told analysts that the lender is strengthening customer acquisition through three channels, such as group-based sourcing, individual lending […]
CW Bureau
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May 13, 2026
BANKING & FINANCE
Indian Bank Bets Big On AI & Digital Push To Accelerate Transformation
Digital adoption is rapidly reshaping operations at public sector lenders, and Indian Bank is stepping up its technology investments with a strong focus on AI-led platforms, digital lending and automation to drive efficiency and customer engagement. The Chennai-headquartered public sector bank said it is implementing more than 10 AI and agentic AI-related platforms in partnership […]
Sajan C Kumar
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May 7, 2026
BANKING & FINANCE
Poonawalla Fincorp Scales Up AI Play With Customer Experience Platform
Poonawalla Fincorp Ltd (PFL) has rolled out a next-generation conversational AI platform for omnichannel customer service, marking a significant milestone in its AI-first transformation journey. Unified interaction layer Designed as a unified interaction layer, the platform will serve as the single customer service interface across channels, enabling a seamless and consistent experience. Driving efficiency and […]
CW Bureau
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Apr 20, 2026