Tag: Rakesh Sharma
BANKING & FINANCE IDBI Bank To Focus On Customer-Centric, AI-Driven Banking Model

Private sector lender IDBI Bank will continue its transition towards a trust-led and customer-driven banking model, with a strong focus on customer satisfaction, customised products and seamless banking experiences. The bank’s strategic direction will remain anchored around building a customer-focused banking franchise while deepening relationship engagement and enhancing service delivery across channels. Retail focus The […]

CW Bureau · Jun 25, 2026