BANKING & FINANCE
Artificial Intelligence, Digitalisation To Drive SBI Card Next Phase Of Growth
SBI Cards and Payment Services Ltd. expects digitalisation, artificial intelligence and machine learning to play a bigger role in customer acquisition, risk management and fraud prevention as digital payments continue to reshape India’s financial ecosystem. “Digitalisation remains central to customers’ evolution towards greater participation in the formal economy,” said Chairman Challa Sreenivasulu Setty in a […]
CW Bureau
·
Aug 4, 2026
BANKING & FINANCE
Northern Arc Capital Banks On Tech, Retail Lending And Risk Management
Northern Arc Capital is gearing up for its next phase of growth by deepening its technology-led credit ecosystem, expanding its direct-to-customer lending business and exploring new opportunities in digital distribution and wealth management. In his message to shareholders in the company’s Annual Report 2026, Managing Director & CEO Ashish Mehrotra said the company’s long-term strategy […]
CW Bureau
·
Jul 26, 2026
BANKING & FINANCE
Cholamandalam Finance To Expand AI Use Across Business Operations
Cholamandalam Investment and Finance Company Ltd. (Chola) is exploring artificial intelligence (AI)-led interventions in its collections business and plans to extend the technology to sales and credit functions with a strong focus on governance and accountability. In his message to shareholders, Executive Chairman Vellayan Subbiah said technology continued to be a key enabler across customer […]
CW Bureau
·
Jul 7, 2026
BANKING & FINANCE
Mahindra Finance Eyes Disciplined Growth, AI-Led Transformation
Mahindra & Mahindra Financial Services Ltd (Mahindra Finance) will focus on disciplined growth, deeper customer relationships and a diversified lending franchise as it enters a “more deliberate phase of growth.” In his message to shareholders, Chairman Anish Shah said the company’s priority remains to strengthen its leadership in vehicle financing while gradually building a more […]
CW Bureau
·
Jun 26, 2026
BANKING & FINANCE
IDBI Bank To Focus On Customer-Centric, AI-Driven Banking Model
Private sector lender IDBI Bank will continue its transition towards a trust-led and customer-driven banking model, with a strong focus on customer satisfaction, customised products and seamless banking experiences. The bank’s strategic direction will remain anchored around building a customer-focused banking franchise while deepening relationship engagement and enhancing service delivery across channels. Retail focus The […]
CW Bureau
·
Jun 25, 2026
STARTUP/TECHNOLOGY
Krya Global Expands US Operations, Strengthens Leadership Team
Chennai-based Krya Global Solutions, a provider of background screening and verification services, has expanded its operations in the United States, strengthening its presence in one of the world’s largest workforce screening markets. The expansion includes the strengthening of its U.S. leadership team and enhancement of its service portfolio to help organisations address evolving hiring, compliance […]
CW Bureau
·
Jun 11, 2026
BANKING & FINANCE
Indian Overseas Bank Bets On Digital, RAM For Next Phase Of Growth
Indian Overseas Bank (IOB) is entering a new phase of strategic growth anchored in financial stability, customer-centric transformation and operational efficiency, with a sharper focus on retail, agriculture and MSME (RAM) segments and technology-led delivery. The bank said rising adoption of mobile banking, UPI and internet banking is reshaping customer engagement, while fintech partnerships and […]
CW Bureau
·
Jun 11, 2026
