GENERAL
Air India Earns Skytrax 4-Star Rating As Vihaan.AI Makeover Gathers Pace
Air India has secured the prestigious Skytrax 4-Star airline rating for both Business Class and Economy Class, marking a major milestone in the airline’s ongoing transformation journey under its Vihaan.AI programme. The rating upgrade from 3-Star to 4-Star reflects the airline’s large-scale transformation across fleet modernisation, customer service, onboard products, digital infrastructure, airport experience, and […]
CW Bureau
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May 29, 2026
GENERAL
Air India Opens Maharaja Lounge At San Francisco For Premium Service
Air India has opened its newest signature lounge, The Maharaja Lounge, at San Francisco International Airport, as part of the airline’s ongoing transformation and premium customer experience strategy. The lounge will officially open to guests on May 23 and is located near Gate A1 in the International Terminal at SFO. Spread across 3,300 sq. ft., […]
CW Bureau
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May 22, 2026
GENERAL
Has Air India’s Makeover Entered Value-Creation Phase Under Tata
How far Air India has progressed on its comprehensive transformation plan Vihaan.AI unveiled in 2022 September, to establish itself, once again, as a world-class global airline. Since unveiling its ambitious Vihaan.AI roadmap in September 2022, Air India has made measurable progress in its effort to re-emerge as a world-class global carrier. The transformation, led under […]
Sajan C Kumar
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Apr 13, 2026